In this post I want to follow up on the previous event and outline our plans for the future, taking into consideration all the lessons that we’ve learnt so far.
Thanking the developer community
Without you the first Ask MDN would have been completely pointless, so I’d like to thank those who submitted questions and took part in the discussion. You keep our experts on their toes and sparked some great conversations on Twitter.
We were actually a little overwhelmed with the amount of questions coming in, so we’re sorry for not answering them all. It’s one of the things we want to improve on, which you can see in the section further on on this post.
Thanking the experts
Our intrepid group of experts did a fantastic job at answering the questions as they came in. I’d particulary like to thank them for their patience as we dealt with changes in procedure during the event.
Find out more about our experts:
- Seb Lee-Delisle (@seb_ly)
- Rob Evans (@IsogenicEngine)
- Dominic Szablewski (@phoboslab)
- Andreas Røsdal (@andreasrosdal)
- Tom Schuster (@evilpies)
- Benoit Jacob (@BenoitJacob)
Learning from our mistakes
We learnt a lot from the first event, so much so that we’re taking steps to make sure we don’t repeat the same mistakes. Here are just a few of them.
Tweaking the format
Originally we wanted Ask MDN to be a weekly event, and we still do, but we’ve decided to move to a bi-weekly format for the near-future. This will allow us more time to work on the other issues we encountered, with the ultimate aim of making the event even more awesome.
We’ll move to a weekly format once we’ve got everything working how we’d like. It shouldn’t be too long.
Archiving the event
Tracking the live conversation
Related to the archival of the event is tracking the conversation on Twitter as it happens live. We noticed that a lot of people were finding it hard to know which questions were being answered, particularly as there were often more than one question being answered at a time.
We plan to make the conversation on Twitter easy to follow with a dedicated Ask MDN dashboard website. This will aggregate all the information you need to know about the conversation; like the current questions and their hashtags, answers to each question displayed in a threaded format, the ability to submit questions directly, and more!
Originally we thought that a solid procedure for answering questions would be best. This was wrong and it meant that more time was being spent delegating questions to experts and waiting around than actually answering questions.
In the future we plan to relax the procedure and allow the experts to answer any question they want at any time within the hour.
Dealing with unanswered questions
Something we hadn’t thought about was what to do with all the questions that didn’t get answered during the hour. In the future we will be posting these all online, probably on the dashboard, for experts and the community to answer at a later date.
We’re doing this for you, so please let us know if you have any feedback about how Ask MDN could be better. Leave a comment below and we’ll consider them all as we evolve the event in the future.
Next up: The History API
We’re now open for questions, so send them to us now on Twitter or use the the #askmdn hashtag.
This event will occur at the following times around the world:
- 10am in San Francisco (PDT)
- 1pm in New York (EDT)
- 7pm in Paris, Berlin and Madrid (CEST)
Find the time where you live to make sure you don’t miss out.
View full post on Mozilla Hacks – the Web developer blog